情景会话口袋书人际篇第103期:售后服务

1. What after service can you offer?
你们能提供什么样的售后服务?
还能这样说：
How can you offer the after service?
What about the after service?
应用解析：
active service 实际战斗，实战;
at one's service 为某人效劳;随时提供服务;
customer service 客户服务;
service quality 服务质量
2. It can be refunded if there is something wrong with it.
如果有问题的话，可以拿来退货。
还能这样说：
If something goes wrong, it can be refunded.
You can return it if there is something wrong.
应用解析：
tax refund management 退税管理;
refund the balance 补偿差额;
charges refund 运费退款;
refund sth. to sb. 退还(所收的钱)，偿付(花去的费用)
3. Can I have a refund?
我能不能有退款?
还能这样说：
Can I have my money back?
Can I get a refund for it?
4. We offer maintenance for the goods.
我们提供保养维修。
还能这样说：
We provide the customer maintenance service.
We are responsible for the maintenance.
应用解析：
breakdown maintenance 故障维修，停工检修;
annual maintenance 年度保养;
maintenance order 赡养令，抚养令;
effective maintenance 有效维护管理
5. You can have another brand instead if you don't like it.
如果你不喜欢，可以换一个牌子。
还能这样说：
You can change it for another brand if you don't like it.
Another brand is allowed if you don't like this one.
应用解析：
a brand from the fire 幸免于难的人，从罪恶中被拯救出的人;
fire brand 火源;
brand sth. on sth. 在某事物上打烙印;
brand sb. as sth. 给某人加上污名;谴责某人
6. Can I help you?
有什么需要帮忙的吗?
还能这样说：
What can I do for you?
Is there anything I can do for you?
7. We provide free delivery and installation.
我们提供免费的运输和安装。
还能这样说：
The delivery and installation is free of charge.
You don't need to pay for the delivery and installation.
应用解析：
on delivery 交货付款;
abdominal delivery 剖腹产;
take delivery of sth. 收到某物
8. How long is the warranty?
保修期有多长时间?
还能这样说：
How long is the term of service?
How long does the warranty last?
应用解析：
under warranty 在保修期内;
product warranty 产品质量保证书;
long-term warranty 长期保修;
exceptive warranty 例外保证
9. We are competitive in our excellent after-sale service.
我们有非常卓越的售后服务。
还能这样说：
We provide good customer service.
We have sound customer service.
10. What is your after-sale service hotline?
你们的售后服务热线是什么?
还能这样说：
Can you tell me the after-sale service hotline?
Do you mind telling me the telephone number of the after service?
应用解析：
pay lip service 耍嘴皮
11. The company provides after service free of charge.
公司提供免费的售后服务。
还能这样说：
The back-up service is free in the company.
There is no charge for the after service in the company.
应用解析：
take service 参与，服役
12. The after service lasts for one year.
售后服务的时间是一年。
还能这样说：
We guarantee one year's after service.
We provide the after service in one year.
13. When shopping, after-sale service should be considered as an important factor.
购物时，售后服务是一个重要因素。
还能这样说：
After-sale service is an important consideration when go shopping.
After-sale service takes up an important position when do some shopping.
14. After-sale service costs little money.
售后服务价格不高。
还能这样说：
It takes little money to serve after the transaction.
One can pay little money for the after-sale service.
15. After-sale service is a kind of marketing strategy.
售后服务是一种营销策略。
还能这样说：
One of the marketing tactics is back-up service.
After-sale service is a strategy to promote the goods.
16. I want to know something about after-sale service.
我想了解一些售后服务的信息。
还能这样说：
I'd like to inquire some information about the after-sale service?
I want to learn some information about after-sale service.
17. Your car can be serviced regularly.
你的车可以定期做保养维修。
还能这样说：
Your car can enjoy the after-sale service at a regular time.
We can service your car regularly.